Products
Which kit should I choose?
The Essentials Kit (ring, mini ball, fabric bands, a stretch band, core sliders and grip socks in a drawstring bag) covers most mat Pilates exercises. The Studio Gift Box adds long resistance bands and wrist/ankle weights, presented in a gift box — ideal as a present.
I'm a complete beginner. Can I use your products?
Yes. Our props are simple to use and suitable for all levels. Start slowly with the lightest resistance and focus on control. If you are pregnant, recovering from an injury or have a medical condition, please check with a health professional before starting a new exercise routine.
Do I need a mat?
A cushioned mat makes floor work much more comfortable, especially for your spine and knees. See our 8 mm Pilates mat.
What size are the grip socks?
Our grip socks are one size, designed to fit most adult women's feet. Check the size details on the product page before ordering.
Which resistance band should I start with?
Our fabric bands come as a set of three (light, medium and heavy), all approx. 76 × 8 cm. Start with the light band and move up as exercises become easier. See the bands product page.
Orders & delivery
Where do you deliver?
We currently deliver to addresses in the United Kingdom.
How much is delivery?
Standard tracked delivery is £3.95, free on orders over £35. Orders are processed within 1–2 business days and usually arrive 5–8 business days after dispatch. See our Delivery page.
How can I track my order?
When your order is dispatched, you will receive an email with tracking information.
Which payment methods do you accept?
The available payment methods are shown at checkout.
Returns
Can I return an item?
Yes, unused items within 30 days of delivery. See our Returns policy. For hygiene reasons, socks must be returned unworn and in their original packaging.
My item arrived damaged or faulty. What should I do?
Please contact us with your order number and a photo, and we'll arrange a replacement or refund in line with your statutory rights.
Care
How do I clean my props?
Wipe the ring, ball, sliders and mat with a damp cloth and mild soap. Hand wash bands and straps in cold water. Machine wash socks inside out at 30°C and air dry.